OWNER FAQ

Owner FAQ's


  • What services does Rockwell Property Management, Inc. provide for Owners?

    Rockwell Property Management, Inc. offers full service property management services. We manage the day to day operations of rental properties. We take care of everything from preparing the property for new tenants, all move out procedures, marketing and leasing, screening new tenants, routine maintenance and property inspections, communicating with tenants, collecting rent and managing all rental income paperwork.

  • What is Rockwell Property Managements, Inc. experience?

    Here at Rockwell Property Management we have been in the business of helping owners, just like you for over 15 years. We take our jobs very seriously and we want to make having Rental Properties as painless as possible for our owners. Many of the employees here at Rockwell Property Management have their own investement properties and we truly want to take the headache out of the process.

  • What types of properties does Rockwell Property Management, Inc. manage?

    At Rockwell Property Management, Inc. we manage many types of properties. We manage apartment complexes, single family homes, duplexes, tri-plexes, four-plexes, etc., Student Shared Housing and Commerical Properties.

  • How many properties does Rockwell Property Management, Inc. Manage?

    At Rockwell Property Management, Inc we manage over 700 properties for our owners.

  • Where do you provide property management services?

    Rockwell Property Managment, Inc manages properties along the Wasatch Front in Utah. We manage properties in Weber, Davis, Salt Lake, Tooele and Utah Counties.

  • How does Rockwell Property Management find Tenants for my rental property?

    Rockwell Property Management, Inc. lists properties on over a 100 social media outlets and websites, as well as our own website. When a prospective tenant contacts Rockwell Property Management, Inc. for more information our leasing employees screen prospective tenants prior to setting appointments for showing the property. Rockwell Property Managment, Inc. is unique in that we personally meet the prospective tenants at the properties. If the prospective tenant likes the property they are then directed to apply for the property on our website. Our application process includes checking credit, rental and eviction history, criminal background and verifying that the applicant has income of at least three times the monthly rental amount. After all the background information comes through our Property Managers contact the owner to let them know about the application. After we have approval of the application, a lease agreement is signed and the security deposit is paid. The new tenant then moves in.

  • When should I expect to receive my monthly statement and deposit?

    Rockwell Property Management, Inc closes our accounting books on the 15th of each month. Owner Statements and draws are then processed on the 16th of each month.  If the 15th is on a Friday, Saturday or Sunday the books are closed on the following Monday and then the Owner Statement and draws are processed on Tuesday. 

  • Can an Owner deny applicants under a protected class?

    No, Rockwell Property Management, Inc. is required to abide by all Federal and State Laws.

  • Can an Owner deny a Tenants request with a qualified ESA letter?

    No, If Rockwell Property Management, Inc. has verified the ESA animal request, an owner cannot deny the ESA animal request.

  • How often is the rent increased?

    Rental rates are reviewed by our Property Managers on an annual basis during the lease renewal process. Recommendations are discussed with owners based upon current market conditions.

  • Where do I access my Owner Account Information?

    Owner's receive monthly statements as well as yearly tax documents. Owners are able to access all these documents through their online Owner Portal on this site.

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