DRAIN CLOGS

CLOG INSTRUCTIONS:

There are many types of issues that cause your toilets, sinks, tub and shower drains to clog. The most common issues are food, grease, paper towels, wipes, too much toilet paper, toys and hair.

Most of the time clogs can be simply cleared by you. We suggest investing in a drain clog remover tool or a plunger. They can be purchased at most home improvement or retail stores or on Amazon.

If you have attempted to clear the clog and you still are not able to get it to drain correctly please submit a maintenance request and let us know what steps you took to attempt to clear the clog.

Below are helpful hints that may assist you in clearing your drains.

Toilet Clogs

If the clog is in your toilet we ask that you please remove any excess toilet paper and use a plunger to clear the clog. Wipes and feminine hygiene products are never to be flushed down a toilet. Watch this video for instructions on using a plunger.

Toilet Clog

Sink Clog

Kitchen Sink Video

Sink Clogs can happen in the bathroom or the kitchen.

Kitchen: Usually if the clog is in the kitchen it is caused by food or grease going down the drain. If the disposal is the issue please refer to the instructions on the garbage disposal page at this link. If the clog is not on the disposal side of the sink please use a plunger to clear the drain at this link.

Bathroom: If the clog is in the bath room sink, it is usually caused by hair that is accumulating in the drain. Please attempt to clear the clog using the drain clog tool, watch this Video for instructions.

Bathroom Sink Video

Bathtub or Shower Clogs

If the clog is in your bathtub or shower we ask that you please use a drain clog remover tool to clear the clog. Watch this video for instructions on using a drain clog remover tool.

Bathtub or Shower Clog

Main Drain

If you are having issues with the laundry drain or main drains please submit a maintenance request and we will contract with a licensed plumber to come snake the drain.

RESIDENT PORTAL

If after attempting to clear the clogs you have been unsuccessful, please submit a maintenance request through your online tenant portal. Make sure you include in your request what is clogged and how you attempted to remedy the clog. If the clogged drain is found to be caused due to tenant neglect you could be responsible for the cost to send someone to clear the clog.

RESIDENT PORTAL